Employment
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Key Account Manager
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DESCRIPTION
Catenda AS currently has a team of ten ambitious and driven people, and has offices in Oslo and Bergen in Norway. Catenda makes bimsync®, the next generation cloud based collaboration platform for the construction industry. bimsync® makes it easy for all stakeholders in construction projects to work better together, with an easy to use interface, powerful visualisations, issue management and secure digital data management. Catenda has a strong national and international market position, and holds a central position in the developing bodies for both the IFC, BCF and bSDD standards under buildingSMART. We offer a stimulating working environment with great benefits in a productive office space.
Work assignments
We are a global business with users in more than 50 countries around the world. You will be responsible for the customer experience once they are onboarded to our bimsync® platform.
- Your role will be to ensure that the customer gets a tailored follow-up, so we continue to keep an excellent retention rate among our customer base.
- You will train the customers in using our platform to increase their ability to achieve their goals and increase the rate of adoption within their organization.
- Keep in close contact with customers so that they can give us good feedback and improvement suggestions for our software.
- Set high goals and objectives for the market and customer satisfaction.
- Formulate customer retention strategies in order to further drive and achieve sales targets.
- Focus on upselling and cross selling other bimsync® services.
- Main workplace will be in Oslo or Bergen
- You have the willingness to travel.
Qualifications
- You have an academic degree (e.g. Msc or equiv.) within business administration, engineering or other related fields from an accredited top tier business school/university.
- You have at least 4 years of relevant experience.
- You challenge the status quo.
- You love people, to interact with them and solving their problems.
- You have previous work experience from a challenging international business environment.
- You know how B2B interactions works, understand large customer sales processes, problem solving and can creatively formulate new innovative solutions.
- You are detail-oriented and have excellent communication skills.
- You have the ability to communicate complex ideas effectively in English, both verbally and in writing.
- French language skills is a definite plus.
- Knowledge of the Construction Industry is an advantage
Level
Employee
Number of vacancies
1
REQUESTS
Profession(s)
-
Other.
Specialization
BIM Trainer
Experience
2 - 5 years
Requires:
Understanding B2B interactions Understanding large customer sales processes Detail oriented Academic degree in business administration, engineering etc English language skills
Will be valued
Strong ability to work in teams Strong communication skills French language skills Knowledge of the Construction Industry
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